Standard Delivery £11.95

Dispatched & delivered within 1-3 working days.

Next Day Delivery

Sadly not available for these areas

Saturday Delivery

Sadly not available for these areas.

White Glove Courier Service

Sadly not available for these areas. We are happy for customers to arrange their own courier collection however, please complete the Arrange Own Collection form.

Delivered within 7-14 working days unless otherwise specified on the product page.

Please note that this service does not include assembly.

The Jersey customs authority imposes a Goods & Services Tax (GST) on products imported from the UK with a value of over £135 (including purchase price of goods and delivery costs). Please be aware of this if placing an order to be delivered to Jersey. You will find more details on the Jersey Government Website.

Highland and Isles Surcharges.

A surcharge is applied to the following areas

Scottish Highlands & Islands: AB31 - AB35 | AB36 - AB38 | AB41 - AB54 | AB55 - AB56
FK17 - FK21
HS1 - HS9
IV1 - IV63
KA27 | KA28
KW0 - KW14 | KW15 - KW17
PA20 - PA78
PH15 - PH18 | PH19 - PH29 | PH30 - PH31 | PH32 - PH33 | PH34 - PH44 | PH45 - PH48 | PH49 - PH50
ZE1 - ZE3

Isle of Wight: PO30 - PO41

Isle of Man: IM

Isles of Scilly: TR21 - TR25

Northern Ireland: BT

Due to to new Government requirements for parcels sent to the Channel Islands following Brexit, we no longer use our standard UK courier. For deliveries to the Channel Islands we use DHL and shipping is calculated at the checkout based on the goods that you are looking to purchase.

Items carrying longer lead times: Sometimes it is not always possible for us to dispatch items to you as quickly as we would hope. The following types of products carry a longer delivery time but we promise you - they're worth the wait! 

Large & Fragile Delivery Service

We aim to have all large and fragile items delivered within 7-14 days. Once your order has been placed we will contact you with delivery date options via our personal courier service. Please contact one of our lovely customer service team if you need your furniture delivered by a specific date T: 01548 721097  or info@carmenandrafaele.co.uk 

Pre-Order Products

All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

For information on pre-order and any other delivery queries, please contact one of our lovely customer service team on 01548 721097 or info@carmenandrafaele.co.uk.